Customer reviews of Hillwood Motors
At Hillwood Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Please also check out all of our excellent reviews on 'The Good Garage Scheme' website by copying this link into your browser:
We are sure you will be impressed by our customers genuine comments.
Based on 159 customer reviews
By Sarah T on 25 January 2019 | Verified purchase
Excellent service friendly staff would definitely recommend
After sales service
By Lindsey R on 23 January 2019 | Verified purchase
Friendly service. Very helpful. Job done within an hour. No quibble repair.
By John R on 22 January 2019 | Verified purchase
my family have used hillwood motors for the last 5 years and have always been impressed with service which we have received.
By Ron W on 07 January 2021 | Purchase not verified
I have been a customer of Hillwoods for 22 years to date - never been let down, either through purchasing cars or car servicing. Exemplary customer service with loyal staff. They look out for you.
Mr Alan Chau
By H. W C on 22 December 2020 | Purchase not verified
I have booked my Ford for MOT 2 weeks earlier before it expired & it was passed with minor repair and all sorted out on the same day. John told me it wont lost the days when you booked MOT earlier. Excellent services & competitive price. highly recommend & definitely desereve 5 stars. I can't understand why other garage only give me 11 1/2 months for booked it earlier and penalty for 2 weeks,
By Richard W on 04 August 2020 | Purchase not verified
Always friendly expert and efficient servicing of my car and my mother's. They went beyond the call of duty yesterday, when they helped me dispose of my old car, even though I wasn't buying a new one! Strongly recommended.
Delighted with the service: before & after sale
By Philip C on 12 March 2020 | Purchase not verified
Genuinely delighted with the service I received at Hillwood. Friendly and helpful, the staff allowed me to test drive the vehicle by myself, MOT'd the vehicle before my purchase, and very kindly arranged to have a towbar fitted, that I also requested. I live at some distance from the garage, but their communications throughout this process were always prompt, courteous and helpful. But their excellent service didn't stop when I drove away from the garage. When the car later developed two significant faults within the warranty period that were not covered by the warranty terms, these very kind gentlemen went out of their way to ensure that the problems were fixed without cost. Thank you!
By Susan B on 06 October 2019 | Purchase not verified
Good and pleasant service , with no pressure. Phil was very helpful all the necessary paperwork........I would wholeheartedly recommend them .
Friendly and professional.
By Richard H on 26 September 2019 | Purchase not verified
Pleasant experience from start to finish. An unpressured environment to look at the potential new car followed by a test drive in the same manner. Friendly and professional. Even when I had a small issue after purchase they took the car back and fixed as quickly as possible. Excellent service
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 17:00|
|Sunday||10:00 - 16:00|
Alternative times available by appointment.
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