Customer reviews of Hillwood Motors

By Kelly S on 05 July 2020 | Verified purchase

I would fully recommend hill wood car garage . If your looking for a car there nice helpful sales people I really love my car that I brought from them Phil and John and guys there are great will be using them again if I need another car. Kelly

Reply from Hillwood Motors on 09/07/20

Hi, Thank you for your review. We are pleased you are enjoying your new car! The Hillwood Motors Team

By Peter S on 26 June 2020 | Verified purchase

Generally good service, did not replace puncture repair fluid that is out of date, but did have car ready at requested time.

Reply from Hillwood Motors on 26/06/20

Hi, thank you for your review. Sorry we missed the expiry date on the kit, we keep them in stock, so please pop in and collect one from us. The Hillwood Motors Team

By Cameron R on 26 June 2020 | Verified purchase

I enquired about an Audi A4 around the time lockdown began. The head salesman at Hillwood motors was very helpful and understanding throughout the buying process considering the garage was closed during lockdown. As soon as the garage reopened I was welcomed to visit Hillwood to check out the car, given the keys with a smile and allowed to look at the car without any pressure or sales tactics which was great! There were some issues with the car but the salesman was quick to offer to sort them out, free of charge which was amazing. On collection day they made sure everything was ready, that I was happy with the car and provided me with complimentary RAC breakdown cover for 1 year and a 3 month gold warranty which was a nice touch. Overall the buying experience was brilliant. An honest family run car dealership with knowledgeable, helpful and friendly staff! I'd highly recommend Hillwood Motors for anyone interested in buying a car!

Reply from Hillwood Motors on 26/06/20

Hi, Thank you for your very kind review. We try and make the whole process as simple and pain free for all of our customers as we appreciate it can be a very daunting experience buying a used vehicle. Hope you enjoy the new car!

By Craig W on 24 June 2020 | Verified purchase

I live over 100 miles from Hillwood motors so was reliant on a video and some photos to decide to travel to purchase my car, On arrival I was extremely pleased to find that description was 100% accurate and the car was as described and in my opinion even better than described. it was a mini cabriolet and the sun was shining down making the drive home memorable and my decision to place my trust in Hillwood motors was vindicated, a trustworthy car salesman..... not a collection of words that I've written often! thanks Hillwood motors as even after getting home and checking the car without my wife telling me that we must buy it I was still more than satisfied with my purchase and experience.

Reply from Hillwood Motors on 25/06/20

Hi, Thank you very much for the kind review. We appreciate its nervous situation buying a car unseen over the telephone at a distance so we are glad you are pleased with the experience. The Hillwood Motors Team

By Anya P on 23 June 2020 | Verified purchase

Very happy with our service at Hillwoods. The Hillwoods guy was great when I was choosing my son’s first car and didn’t rush or hassle us at all over the few days when I was speaking to insurance companies.

Reply from Hillwood Motors on 24/06/20

Hi, Thank you for your review. We are pleased you are both enjoying his new car!!

By Samantha J on 19 June 2020 | Verified purchase

Great sales team - not pushy and very helpful. Would not hesitate to recommend.

Reply from Hillwood Motors on 22/06/20

Hi, Thank you for your review. We are pleased you are happy with the service and your new car!!

By Malcolm A on 19 June 2020 | Verified purchase

Covid 19 respectfull, car was MOTd and serviced, they replaced tyres that were probably still legal. So fair price for a good car.

Reply from Hillwood Motors on 22/06/20

Hi, Thank you for your review. We are striving in these unprecedented times, to keep our customers and staff as safe as possible whilst maintaining our high levels of service. We are glad you were happy with the overall experience.

By Gloria S on 18 June 2020 | Verified purchase

Service we encountered was second to none. Plus our vehicle was ready quicker than expected.

Reply from Hillwood Motors on 19/06/20

Thank you for your review. We are glad you are pleased with your new car and our service too!

By Alexandra B on 16 June 2020 | Verified purchase

Staff were lovely and very helpful - this was my first time buying a car and they talked me through everything and were very friendly. The car itself is lovely too. Wonderful service!!

Reply from Hillwood Motors on 17/06/20

Thank you for your review. We are glad you happy the experience and hope you enjoy your new car! The Hillwood Motors Team

By Rebecca R on 15 June 2020 | Verified purchase

Good experience, due to lockdown we bought the car unseen but they provided videos and extra pictures etc. Which was helpful. Car came exactly as described and good service also.

Reply from Hillwood Motors on 16/06/20

Thank you for the review and for the trust in buying purely from our description. We are glad you are pleased with your new car, it was a lovely example. The Hillwood Motors Team