Customer reviews of Hillwood Motors

By Nick H on 22 September 2019 | Verified purchase

Great service. Kept me informed of when car was available. Helped out with insurance details replying to me email out of hours. Decided to part-exchange my current vehicle on day of handover with no prior warning and the team dealt with this swiftly and explained new car Mini controls before we left. Excellent customer experience. Highly recommended.

By Pam B on 20 September 2019 | Verified purchase

Excellent service ... bought new car on part exchange with no problems at all

By Martyn P on 19 September 2019 | Verified purchase

First class service from hillwood motors, went further than expected to ensure car was 100% ready for collection. Over the moon with purchase.

By Kathy W on 10 September 2019 | Verified purchase

All of the staff are always ready to give advice and help. Wouldnt go anywhere else.

By Samantha B on 05 September 2019 | Verified purchase

Part exchanged vehicle sale went through within 7 days

By James R on 05 September 2019 | Verified purchase

Car sales done the way it should be done. No pressure sale, easy to strike a deal, realistic part exchange value given and new car delivered as expected. Can't ask for more. Thank you guys!

By Paul F on 03 September 2019 | Verified purchase

Seemed honest when asked about condition off car and I am happy with car so far

By Edit N on 03 September 2019 | Verified purchase

Fine enough car and good service but clearly not cleaned with much attention, fuel tank nearly empty, and tyres quote worn so as soon as I drove away I had to do more work on the car.

Reply from Hillwood Motors on 06/09/19

Hi, I am sorry on this occasion that our service was slightly below your expectations. We try and make every effort through our MOT & servicing practices to rectify any potential concerns prior to delivery. If you wish to discuss the matter further, please feel free to contact us or pop in.

By Nicholas L on 03 September 2019 | Verified purchase

From the moment I first went to view the car, this was a relaxed and hassle free experience. They let me view and drive the car at my leisure, without being over my shoulder the whole time, but were available to answer questions as needed. They also didn't put any pressure on making a decision or try to 'sell' the car to me. Once I'd decided to buy the car, they agreed to resolve the few minor issues I'd found and had it ready to pick up when I wanted it with everything done. Overall an easy experience and I'd certainly buy from them again.

By Jaime G on 03 September 2019 | Verified purchase

Excellent helpful team that tried their best to accommodate my needs of collecting the car when I needed it by